The bet wine VIP program is points-based — the more you bet, the more points you earn, and the higher you climb through the tiers. There are five levels in total: Bronze, Silver, Gold, Platinum, and Diamond.
Benefits increase with each tier. Weekly cashback (1%–3%) starts from Bronze. From Silver, you get a dedicated account manager who communicates directly in Bengali. From Gold, you receive monthly bonus rewards, priority withdrawal processing (typically within 30 minutes), and access to exclusive Live Casino tables.
Platinum and Diamond members receive: higher deposit and withdrawal limits, invitations to exclusive tournaments, a special birthday bonus, and early access to special offers for major events (World Cup, IPL). Personalized bonus packages are also crafted individually for Diamond members.
You can check your current VIP tier and points balance under the "Loyalty" section of your account. Points never expire—once earned, they stay permanently.
Benefits increase with each tier. Weekly cashback (1%–3%) starts from Bronze. From Silver, you get a dedicated account manager who communicates directly in Bengali. From Gold, you receive monthly bonus rewards, priority withdrawal processing (typically within 30 minutes), and access to exclusive Live Casino tables.
Platinum and Diamond members receive: higher deposit and withdrawal limits, invitations to exclusive tournaments, a special birthday bonus, and early access to special offers for major events (World Cup, IPL). Personalized bonus packages are also crafted individually for Diamond members.
You can check your current VIP tier and points balance under the "Loyalty" section of your account. Points never expire—once earned, they stay permanently.
There are several common reasons why an account may get locked on bet wine, and each one has its own solution.
Reason 1 – Repeated incorrect password attempts: After 5 consecutive incorrect password attempts, your account is automatically locked for 30 minutes. It will unlock on its own after that. For a quicker fix, reach out via live chat with your account details and the support team will help right away.
Reason 2 – Incomplete KYC or suspicious transaction activity: Your account may be temporarily suspended if identity verification (KYC) is pending or if the system detects suspicious activity. In that case, email support@betwine.click with your registered mobile number and NID number — issues are typically resolved within 2–4 hours.
Reason 3 – You previously activated self-exclusion: If you previously activated self-exclusion through the Responsible Gaming section, your account cannot be reopened before the set period ends—this is intentional by design.
For the fastest resolution: click the live chat icon at the bottom right of the site, mention "account lock"—the support team will verify your identity and assist you promptly.
Reason 1 – Repeated incorrect password attempts: After 5 consecutive incorrect password attempts, your account is automatically locked for 30 minutes. It will unlock on its own after that. For a quicker fix, reach out via live chat with your account details and the support team will help right away.
Reason 2 – Incomplete KYC or suspicious transaction activity: Your account may be temporarily suspended if identity verification (KYC) is pending or if the system detects suspicious activity. In that case, email support@betwine.click with your registered mobile number and NID number — issues are typically resolved within 2–4 hours.
Reason 3 – You previously activated self-exclusion: If you previously activated self-exclusion through the Responsible Gaming section, your account cannot be reopened before the set period ends—this is intentional by design.
For the fastest resolution: click the live chat icon at the bottom right of the site, mention "account lock"—the support team will verify your identity and assist you promptly.
Yes, bet wine has its own mobile app available for both Android and iOS. The app includes all the features of the website—live betting, wallet, Live Casino, lottery, and push notifications.
Android Installation (Step by Step):
1. Go to the bet wine download page (/download) page.
2. Tap the "Download Android APK" button.
3. Once the download is complete, open the file. If an "Unknown sources" warning appears, go to Settings → Security → Unknown Sources and enable it.
4. Tap "Install"—installation completes in 30–60 seconds.
5. Open the app and log in with your mobile number and password.
iOS Installation:
iPhone and iPad users can find the iOS download link on the bet wine download page. You can also search for it directly on the App Store.
The app file size is approximately 35–45 MB. Once installed, enabling biometric login (fingerprint or face unlock) means you won't need to type your password each time. Turning on push notifications keeps you instantly updated on new promotions and live matches.
Android Installation (Step by Step):
1. Go to the bet wine download page (/download) page.
2. Tap the "Download Android APK" button.
3. Once the download is complete, open the file. If an "Unknown sources" warning appears, go to Settings → Security → Unknown Sources and enable it.
4. Tap "Install"—installation completes in 30–60 seconds.
5. Open the app and log in with your mobile number and password.
iOS Installation:
iPhone and iPad users can find the iOS download link on the bet wine download page. You can also search for it directly on the App Store.
The app file size is approximately 35–45 MB. Once installed, enabling biometric login (fingerprint or face unlock) means you won't need to type your password each time. Turning on push notifications keeps you instantly updated on new promotions and live matches.
After registering on bet wine, some details can be updated on your own, while others require assistance from support.
You can change it yourself: Profile photo, preferred language, betting notification settings, and password. All of these can be updated directly from Settings → Profile.
Change Mobile Number: For security reasons, your mobile number cannot be changed on your own. An OTP is sent to the old number for verification. If you no longer have access to the old SIM, email support@betwine.click — your identity will be verified via NID and the new number will be added. This process is typically completed within 4–8 hours.
Name Change: Your name can be changed before KYC is completed—go to Settings → Profile → Edit Name. Once KYC is done, your name is locked to your NID; to change it after that, contact support and provide a copy of your NID.
After updating any account information, simply log out and log back in for the changes to take effect.
You can change it yourself: Profile photo, preferred language, betting notification settings, and password. All of these can be updated directly from Settings → Profile.
Change Mobile Number: For security reasons, your mobile number cannot be changed on your own. An OTP is sent to the old number for verification. If you no longer have access to the old SIM, email support@betwine.click — your identity will be verified via NID and the new number will be added. This process is typically completed within 4–8 hours.
Name Change: Your name can be changed before KYC is completed—go to Settings → Profile → Edit Name. Once KYC is done, your name is locked to your NID; to change it after that, contact support and provide a copy of your NID.
After updating any account information, simply log out and log back in for the changes to take effect.
Minimum bet amounts on bet wine vary slightly by section, but are generally very affordable across the board.
Sports Betting (cricket, football, etc.): Minimum ৳10 per bet. The ৳10 minimum also applies to accumulator/parlay bets combining multiple matches.
Live Casino: Minimum bet amounts vary by table. Standard baccarat and roulette tables start from ৳50. High-stakes VIP tables have a minimum of ৳500 or more.
Lottery: Lottery tickets start at ৳20 each. Buying multiple tickets increases your chances of winning.
Maximum Bet Limit: The maximum single-bet limit for standard members is ৳50,000. VIP members have higher limits, going up to ৳2,00,000 depending on their tier.
Remember: bet wine encourages you to always bet within your budget. Set a daily betting limit in the Responsible Gaming section to avoid overspending.
Sports Betting (cricket, football, etc.): Minimum ৳10 per bet. The ৳10 minimum also applies to accumulator/parlay bets combining multiple matches.
Live Casino: Minimum bet amounts vary by table. Standard baccarat and roulette tables start from ৳50. High-stakes VIP tables have a minimum of ৳500 or more.
Lottery: Lottery tickets start at ৳20 each. Buying multiple tickets increases your chances of winning.
Maximum Bet Limit: The maximum single-bet limit for standard members is ৳50,000. VIP members have higher limits, going up to ৳2,00,000 depending on their tier.
Remember: bet wine encourages you to always bet within your budget. Set a daily betting limit in the Responsible Gaming section to avoid overspending.
bet wine regularly hosts tournaments and leaderboard competitions — especially during major cricket and football seasons. Joining is simple.
How to Join: Log in to your account → Go to the "Promotions" or "Tournaments" section → View the details of the ongoing tournament → Click the "Join" button. Some tournaments require advance registration, while others are automatic—just place qualifying bets and your points will accumulate.
How points are earned: Generally, you earn 1 point for every set bet amount (e.g., ৳100 wagered). In some tournaments, points are only awarded for bets placed on specific sports (e.g., cricket only)—the full rules are listed on each tournament's page.
Prize Structure (General Example):
• 1st Place: Cash bonus up to ৳50,000
• 2nd–5th Place: ৳5,000–৳20,000
• 6th–20th place: Free Bets & Cashback
You can see your real-time position on the live leaderboard on the tournament page. Prizes are generally credited to your wallet within 24 hours of the tournament ending.
How to Join: Log in to your account → Go to the "Promotions" or "Tournaments" section → View the details of the ongoing tournament → Click the "Join" button. Some tournaments require advance registration, while others are automatic—just place qualifying bets and your points will accumulate.
How points are earned: Generally, you earn 1 point for every set bet amount (e.g., ৳100 wagered). In some tournaments, points are only awarded for bets placed on specific sports (e.g., cricket only)—the full rules are listed on each tournament's page.
Prize Structure (General Example):
• 1st Place: Cash bonus up to ৳50,000
• 2nd–5th Place: ৳5,000–৳20,000
• 6th–20th place: Free Bets & Cashback
You can see your real-time position on the live leaderboard on the tournament page. Prizes are generally credited to your wallet within 24 hours of the tournament ending.
KYC stands for "Know Your Customer"—it's the process of verifying your identity. On bet wine, KYC is typically required for large withdrawals or when the system flags an account for verification. It only needs to be completed once—after that, you're all set.
What You'll Need:
1. National ID Card (NID): Clear photos of both the front and back are required. If the images are sharp and uncut, verification passes on the first try.
2. Selfie: A photo of you holding your NID with your face clearly visible.
3. (Optional) Proof of payment method — required if your bKash/Nagad number does not match the name on your account.
How to Submit:
Log in to your account → Settings → Verification → Upload Document. You can take the photo directly with your phone camera and upload it on the spot—no separate scanner needed.
Time required: Verification is usually completed within 1–3 hours. During peak times, it may take up to 24 hours. You will receive an SMS and an in-app notification once verified. After KYC is complete, your withdrawal limits increase and a green "Verified" badge will appear on your account.
What You'll Need:
1. National ID Card (NID): Clear photos of both the front and back are required. If the images are sharp and uncut, verification passes on the first try.
2. Selfie: A photo of you holding your NID with your face clearly visible.
3. (Optional) Proof of payment method — required if your bKash/Nagad number does not match the name on your account.
How to Submit:
Log in to your account → Settings → Verification → Upload Document. You can take the photo directly with your phone camera and upload it on the spot—no separate scanner needed.
Time required: Verification is usually completed within 1–3 hours. During peak times, it may take up to 24 hours. You will receive an SMS and an in-app notification once verified. After KYC is complete, your withdrawal limits increase and a green "Verified" badge will appear on your account.